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Contact Us. Your next step is to fill out our no-obligation online form or call one of the numbers on our contact us page.
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Initial Information. Next, we need to get to know one another better We'll contact you to:
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Find out more about your medical history and current medical needs
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Determine whether you're a good candidate for medical travel
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Explain in more detail exactly what to expect and when
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Answer your questions
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Discuss destination options for your medical condition and learn your travel preferences.
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Medical Information. You provide us with your medical records such as X-rays, MRI, and photos (plastic surgery cases) and other test results, which we will use in consultation with our team of medical providers to find the best options for you.
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We Research. Our will research the choices available to you through our network of hospitals and provide your records to the doctors best matched to your situation. They each then evaluate your condition, make recommendations, and provide cost estimates.
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You Decide. We provide you with a set of options to review, including detail on the hospitals and background on the doctors we recommend. We encourage you to conduct your own research on our recommendations and discuss them with your family and local doctor.
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Registration. Once you have decided to go ahead with the treatment and our services, you will be required to register and pay our service fee of US$ 275. We are sure you will agree that this is such a nominal amount for the service we provide and most importantly the peace of mind you get from allowing us to organise everything for you.
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Travel Arrangements. Once you've made your decision, we take it from there, and can even assist you to get your travel documents, such as passports and visas. Once we have confirmed the date for your procedure, we then proceed to make all arrangements with the doctor and hospital, and co-ordinates your travel itinerary. In some instances you will be asked to book your own flight to co-ordinate with these dates. Otherwise all you have to do is pack a suitcase and board the airplane.
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Your Arrival. Once you arrive at your destination, you'll be greeted at the airport and driven to the hospital. You'll be introduced to your customer care assistant, who will coordinate your admission and all details during your stay. During admission, you'll make payment to the hospital, usually by credit card, and then you're ready to meet your medical team. Your doctor will explain every aspect of your procedure in detail and organise for the in depth pre-op tests. The tests ensure there are no changes in your medical condition since the transfer of your records. These are carried out at no additional charge. No matter which of the our hospitals you've chosen, you'll be able to communicate clearly in English and there will also be an Arabic translator available. You will find the facilities are of the highest standard in terms of hygiene and technology. Your medical care, personal comfort and safety will always be a priority.
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Your Medical Treatment. Your medical procedure begins. HTIL will stay in constant contact with you and your medical team throughout your stay, and will relay information back to family frequently. You'll be closely monitored during recovery, and once the medical team has determined you're ready for discharge, you'll either fly home or be moved to nearby hotel for further recovery and follow-up care, physical therapy or tests.
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Return Back Home. When HTIL receives word from the medical team that you're ready to travel home, we will confirm your travel arrangements so that once again, all you have to do is relax, pack and board the plane. We stay in close touch once you're home to assist you and your doctor with any follow-up care. We stay connected with you for as long as you need us. We will also help you get answers from your overseas doctor should any post-care issues arise.
